Orders take 2 - 5 business days to be processed, prior to shipping. If you require delivery on a specific date, please contact us to make arrangements 530-748-3085.
Due to Federal alcohol laws, all orders must be placed and received by persons who are 21 years old or older, and age verification will be required upon receipt of your wine. No wine will be delivered to visibly intoxicated persons. Any person unable to provide age verification will forfeit their right to receive the shipment until identification is produced. In such circumstances, the order may either be held in storage at a local depot of the shipping company until appropriate identification is produced, or shipped back to the winery. For these reasons, we suggest shipping to a business address. Returned shipments will be charged return and reshipment fees.
Shipping costs and taxes for wine will appear in the shopping cart before you complete your transaction. The carrier and service speed may vary by state and time of year.
DIRECT SHIPPING LICENSES
Due to the restrictions of many state laws, we only ship wine to those states where direct shipment is permitted by law; currently we ship to AK, AZ, CA, CO, CT, FL, GA, HI, ID, IA, MA, ME, MD, MI, MN, MO, NC, NE, NM, NV, NY OH, OR, PA, SC, TN, VT, WA, WI, WY. Please note that AK and HI can only be shipped 1 Day or 2 Day Air and Ground shipping not available. This list is subject to change without notice. If your state is not on this list, visit www.freethegrapes.org for more information. In addition, some states may imposes limitations on the amount of wine any particular resident may receive by direct shipment. Certain states also have dry areas to which alcohol cannot be shipped, so there are certain zip codes that we cannot ship to. To ensure that you are able to order wine for direct shipment from our website, please consult the specific state requirements for your state.
SALE TAX ON SHIPPING ORDERS
All shipping orders will be charged the applicable sales tax, if any, assessed by the laws the of particular delivery state for any shipment that Starfield Vineyards sends. Due to national laws alcohol shipping laws, the sales tax will be charged by the zip code within each state.
We ship wine via UPS on non-holiday Mondays, Tuesdays, Wednesdays and Thursdays. To maintain the integrity of our wines, and to avoid having your wine spend a weekend in a warehouse, we do not ship on Fridays. Please note if you select Ground for shipping outside of California, we cannot guarantee the delivery dates. All orders will be assigned a tracking number and we highly encourage guest to stay updated on their shipments progress. integrity of our wine and will be unable to replace weather damaged items.
In an effort ensure your wine arrives safely and to not risk any damage to the quality of the wine, we monitor weather throughout the country on a daily basis and do not ship during times of extreme temperatures (both hot and cold). This may result in a delay in receiving your wines. We will suspend ground shipping when your day time highs are above 85℉ or if you night time lows are below 32℉. Overnight and 2 Day Air options will vary based on location. Any wine shipped against our recommendation will not be replaced if weather damage occurs.
If an order is placed with incorrect order information provided by the sender, the sender is responsible for all associated fees and will be billed accordingly by Starfield Vineyards. Mis-shipments include: delivery to the wrong address, delivery intercepts, and orders returned to the winery. In the event that Starfield Vineyards or our third-party fulfillment center processes an order incorrectly, we will incur the fees associated to re-route or re-ship the order for accurate delivery.
*It is the responsibility of all Starfield Vineyard wine club members and guests to maintain accurate information. To update your information, please login to your account or call us directly at 530-748-3085
Starfield Vineyards will always do its utmost to ensure timely order processing and delivery to meet or exceed customers’ expectations. With this commitment, we appreciate your understanding of factors out of our control and actions taken outside of the policies listed above to accommodate customer requests. We reserve the right to change our shipping policies and procedures at any time to accommodate our team, fulfillment partners, and customers.
WARNING: Drinking distilled spirits, beer, coolers, wine and other alcoholic beverages may increase cancer risk, and, during pregnancy, can cause birth defects. For more information go to www.P65Warnings.ca.gov/alcohol.