Privacy Policy

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.

I. What kind of information do we collect from you when you visit our site?

When you visit www.starfieldvineyards.com, our stats package from Google collects some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site, so that we can make their shopping experience better.

We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.

Starfield Vineyards’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via email and SMS.

II. Sharing of personal information – we don’t do it.

Under no circumstances will we share any personal information that we collect with any third parties or web sites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose, but never does that email get sold or distributed to any other web site or list.

III. Newsletter Opt-Out.

If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will let you get off our email list. Also, under the member area, you will find a simple form to unsubscribe.

IV. Consumer inquiries and privacy.

If you have any questions about your privacy, or want to make changes to your profile, or get off our marketing list, simply send us an email.

V. Protecting your information.

All the payment information we collect is done so under SSL – a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.

VI. SMS Communications and Phone Number Use

When you provide your phone number to Starfield Vineyards, you consent to receive text messages from us. We collect and use your phone number for the following purposes:

• Marketing Communications: To send you updates about new releases, events, promotions, and other offers related to Starfield Vineyards.

• Transactional Notifications (Future Use): We may also use your number to send order updates, shipping and delivery notifications, and other account-related messages once these services are available.

Your phone number and related information are securely stored and processed through our marketing platform provider, Klaviyo, which helps us manage communications in compliance with applicable privacy and anti-spam laws. We do not sell, rent, or share your phone number with unaffiliated third parties for their own marketing purposes.

You can opt out of marketing text messages at any time by replying STOP to any message we send. Please note that even if you opt out of marketing texts, we may still send you transactional messages (such as order or delivery updates) if you’ve placed an order or requested those services.

All information collected through our SMS program is handled in accordance with our overall Privacy Policy, including provisions related to data protection, security, and your rights as a consumer.

VII. Data Retention and Deletion

We retain your phone number and associated SMS consent status only for as long as necessary to provide our text messaging services or as required by law. If you unsubscribe or withdraw consent, your phone number will be flagged for removal and deleted from our active marketing lists within a reasonable period.

If you are a California resident, you may also request to access, delete, or correct the personal information we hold about you at any time by contacting us at star@starfieldvineyards.com.

VIII. Your California Privacy Rights (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to:

• Know what personal information we collect, use, and disclose;

• Request access to or deletion of their personal information;

• Opt out of the sale or sharing of personal information (we do not sell your personal information); and

• Not be discriminated against for exercising their privacy rights.

For more information about your privacy rights or to submit a request, please review our full Privacy Policy or contact us at star@starfieldvineyards.com.